(4.5 / 5)1701+ Ratings
Velocifire Reviews
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Verified Buyer
Feb 15, 2023
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Feb 15, 2023
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Feb 14, 2023
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Feb 13, 2023
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Feb 13, 2023
Verified Buyer
Feb 12, 2023
Verified Buyer
Feb 12, 2023
Verified Buyer
Feb 12, 2023
Verified Buyer
Feb 11, 2023
Verified Buyer
Feb 10, 2023
Velocifire Customer’s Q&A
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Velocifire FAQs
What are the available shipping methods for Velocifire orders?
The available shipping methods are Epacket, DHL, UPS, Fedex, and USPS.
What is the estimated time frame for Velocifire order delivery?
If everything you ordered is in-stock, it usually takes 2-7 days to prepare. If you ordered Group Buy products in your order, it could take 3-15 months for you to receive them.
Can I return the Velocifire product?
Returns are accepted within 7 days of receiving the product, but custom keyboards and group buy accessories have specific sales terms.
Is there a processing fee for refunds?
Yes, any refund is subject to about a 6% processing fee to cover for various merchant fees that Velocifire itself does not get back.
What are the exemptions for Velocifire’s warranty claim for PCBs?
PCB warranty exemptions: loose/disconnected USB port, hot-swap socket, diode, capacitor, JST connector, and customer modifications.